September 24, 2021

How To Respond To Online Reviews

Sam Mustafa, CEO of Charleston Hospitality Group shares his insight on how to respond effectively to online reviews across user platforms such as TripAdvisor, Google, Facebook and Yelp. Managing online reviews can be challenging. The way your company responds to online reviews can build trust and respect with your community... or the opposite.
August 20, 2021

Sam Mustafa uses Time-blocking to Increase Productivity

If there is one concept and mindset that all CEO’s share, it is that, “Time is money.” Time is precious and once it’s gone, it is gone forever. Utilizing your time wisely as a business leader is incredibly important. Everyday in this position, CEOs and business leaders are jumping from task to task and responding to endless emails, phone calls and personal obligations; 40 hour weeks quickly become 80 hours weeks in this position. Burnout is inevitable. This is something that I can attest to daily, and I would also like to mention that it never gets any easier! However, understanding, utilizing and managing your time makes a big difference in your overall efficiency and success of your business.
August 6, 2021

Sam Mustafa shares insights on how to lead by example

As the CEO of Charleston Hospitality Group in Charleston, SC, I realized early in my career that no two employees work the same. All employees have their own unique skill set, personality and strengths. As a leader, it is important to bring the best of these traits in your people, while also coaching them to be the best they can be. The process of delegation and finding those responsibilities best suited for your team is not an easy task. Let’s get that straight! Understanding what motivates your employees and how to operate efficiency as a leader is the key to mastering delegation.