October 30, 2021
boozy brunch goes viral

SouthEast Boozy Brunch Goes Viral

Sam Mustafa, CEO of Charleston Hospitality Group discusses his experience franchising his Toast All Day restaurant concept during the height of the global pandemic. This blog commemorates Toast All Day as an official nationwide franchise.Cheers, ya’ll! Toast All Day has been an official nationwide franchise for over ONE YEAR!Our CEO, Sam Mustafa Speaks On Restaurant Success During The Pandemic:“I never found success by claiming to be ‘the best restaurant,’ Sam Mustafa, CEO of Charleston Hospitality Group said. “My restaurants are a place where people come to tell others about a personal success and have other people who are happy to celebrate with them. Toast All Day is about being a place where everybody feels like somebody.”
October 15, 2021
Labor Shortages & the Holiday Season

Labor Shortages & The Upcoming Holiday Season

Sam Mustafa, CEO of Charleston Hospitality Group shares his experience dealing with the shortage of food and beverage workers in the Charleston area and his strategy as the holiday season is approaching.As we continue to resume pre-pandemic activities such as gathering, traveling and indoor dining, our restaurants at Charleston Hospitality Group have faced head-on the challenges that come with getting back to “normal”. This includes adjusting to the new local and national laws as it relates to the Covid-19 pandemic. Now as the holiday season is approaching, it is critical to have a diversified plan in place to satisfy all guests and retain the morale of your employees.
October 15, 2021
why do restaurants fail

Why Do Restaurants Fail?

Sam Mustafa, CEO of Charleston Hospitality Group shares his perspective on what he believes to be the number one reason for restaurants failures- location. Read further to gain insight on his personal experience and how he carefully and cautiously chooses restaurant locations for his Toast All Day Franchise and Charleston Hospitality Group Restaurants.
October 8, 2021
socialshutdown_restaurantmarketing

Restaurant Marketing During Social Media Shutdowns

Sam Mustafa, CEO of Charleston Hospitality Group shares his insight on the importance of having a diversified online marketing strategy. This topic highlights the recent blackouts of Facebook, Instagram and WhatsApp and the effect of marketing specifically in the restaurant industry.SOCIAL SHUTDOWN: Turning Anxiety Into a New Diversified Marketing Strategy
October 1, 2021
breast cancer awareness

Breast Cancer Awareness at CHG

October is Breast Cancer Awareness MonthOctober is coming up quickly! This month starts on Friday and as many of you may know, the whole month of October is Breast Cancer Awareness Month.  This entire month we remember and acknowledge all the brave women who are fighting or have lost this battle to breast cancer. Here at Charleston Hospitality Group, we want to shine light on all of these individuals and recognize them for all of their strength and resilience.
September 24, 2021
How to respond to online reviews

How To Respond To Online Reviews

Sam Mustafa, CEO of Charleston Hospitality Group shares his insight on how to respond effectively to online reviews across user platforms such as TripAdvisor, Google, Facebook and Yelp. Managing online reviews can be challenging. The way your company responds to online reviews can build trust and respect with your community... or the opposite.
September 17, 2021
Improve Your Menu

Improve Your Restaurant’s Menu Now!

Sam Mustafa, CEO of Charleston Hospitality Group shares his insight on how to analyze your restaurant’s current offerings of your restaurant’s menu for maximizing total profitability. This is the first step to controlling your food costs. Tackle 4 types of menu performance now! Your Menu Is Your Life-Line Your restaurant’s menu is more than a list of items that you sell to guests. This menu provides a guide for customers to decide what to buy. It is important for restaurant managers, owners and corporate associates to understand that your menu reinforces your branding and decide which items can be promoted or ditched. You can think of your restaurant menu as a tool to convince guests to buy certain items, choose larger sizes, and taste test your latest specials. Understanding your target guests, what menu items appeal to them and the certain factors that make guests spend more is step #1 to improve your menu.
August 28, 2021
Toast all Day Online Reviews

Online Reviews are your Guest’s First Impression

If your company is not paying attention to managing and responding to online reviews, it is time to make it a habit to incorporate this into your workforce’s daily work routine, especially if you’re in the industry of Food and Beverage. Online reviews are becoming your restaurant’s first impression and once someone adds comments about their experience on one of these platforms, they are there indefinitely, and are likely to influence those who have not been to your restaurant yet. Good ones are great! Bad ones are not - even down-right damning. These reviews have the power to make or break your success. Don’t believe me? Check out these facts by Inc.com!
August 25, 2021
Toast all day named best of the best on tripadvisor

ABC News 4 – Toast named Best of the Best on Tripadvisor

They’ve been named Best Of The Best by Tripadvisor and now you can get the tastiness of “Toast” all day long!
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